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Frequently Asked Questions (FAQ):
Beginner Playbook (Download) |
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Q: |
How do I Download this
Playbook? |
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A: |
Downloading this playbook is
very simple, just follow these steps:
- Click on the "Buy Now" button.
- Checkout on our SECURE server,
provide all required billing and shipping info.
- Finalize Purchase with ANY major
credit card or debit card.
- Once the order has been process you
will be transferred to a download page.
- Right-click on the download link,
choose "Save As"
- Then open the downloaded file with
Adobe Acrobat Reader.
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Q: |
What is PDF format and Adobe
Acrobat Reader? |
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A: |
PDF stands for Portable
Document Format, which allows users to transfer files from
one computer to another, regardless of operating system and
hardware configuration.
Adobe Acrobat Reader is a FREE
program that can be downloaded and Installed on ANY
computer, regardless of operating system. Most Windows
PCs will already have Acrobat Reader Installed. |
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Q: |
How do I get Adobe Acrobat
Reader? |
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A: |
You can download the latest
version directly from our Download Page following your
order, it is also available from:
www.adobe.com |
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Q: |
Is Shopping at Your Website
Safe? |
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A: |
Yes, using our shopping cart
is 100% safe, we use 128-bit SSL encryption to protect ALL
of your personal data, none of your credit card data is
stored so you can rest assured it is SAFE. |
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Q: |
What is your Refund Policy? |
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A: |
Our policy is VERY simple, if
you are not happy we will do everything we can to make you
happy, we will either provide you with a different playbook
that more suits your needs than the one you purchased, or we
will refund your purchase if you are not satisfied, no
questions asked. We have had to issue less that 1%
refunds since 2004, coaches are happy with our playbooks and
we know you will be too.
Note:
We require that you request a refund within 48-hours since
the product is downloadable, this gives you time to review
the playbook thoroughly. |
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